Shangri-La Luxury Circle

Hospitality from the Heart

Your key to an elevated experience across the entire Shangri-La, Kerry, and JEN portfolio. This program is designed to provide seamless, personalized service and significant added value, specifically for travelers who appreciate the legendary higher level of service from Shangri-La.

• Guaranteed Upgrades: Enjoy a one-category room upgrade confirmed at the time of booking (subject to availability at the time of reservation).

• Better Credits: You receive a credit worth either $100 or 10% of your average room rate. We make sure you get whichever is higher.

• Daily Breakfast: Complimentary full breakfast for two guests per bedroom, whether you prefer the restaurant or from the comfort of your room.

• VIP Welcome: A personalized welcome amenity reflecting the local culture and a handwritten note from the hotel leadership.

• Flexible Check-in/Out: Priority for early check-in and late check-out, allowing you to align your stay with your travel schedule.

• Dedicated Service: Access to a dedicated concierge team on-property to handle all special requests and itinerary planning.

• Loyalty Benefits: You remain eligible to earn Shangri-La Circle points and elite tier night credits on every Luxury Circle booking.